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The European Chamber of Commerce in collaboration with the Australian Chamber of Commerce is proudly presenting this webinar on “Change Management for Successful Digital transformation”.



The Covid-19 events have dramatically accelerated the urgency for digital transformation by organisations across a wide variety of sectors.

The headline in a recent Forbes magazine from May 19th stated the case clearly:  “Post COVID-19, the answer Is Digital Transformation, now what’s the question?”. At the same time, the authors of an article from the Harvard Business Review from May 6th noted that  “contrary to popular belief, digital transformation is less about technology and more about people.” 

Successful and sustainable organisational change remains one of the most difficult challenges facing leaders today and we invite you to join us as we listen in on the leading voices across industries at this webinar. 



3.30  Welcome remarks by Nele Cornelis, Executive Director of EuroCham

3.35  Opening remarks by Dr Antonio Feraco, Vice President, Digital Service | Managing Consultant, Industrie 4.0 at TÜV SÜD Asia Pacific Pte Ltd, Chair of the Digital Economy Committee of EuroCham

3.40 Panel discussion moderated by Mrs Carolyn Chin-Parry, PwC Digital Innovation Leader,  Chair Digital Economy Committee at Australian Chamber of Commerce

  • Mrs Claudia Chan, Senior Director, Government Affairs, Southeast Asia at SAP
  • Mr Paul Galante, Director of Faculty and Design, CCL APAC at Centre for Creative Leadership (CCL) Pte Ltd
  • Mr Anand Sachdev Chief Executive, Westpac Singapore Branch, Chief Operating Officer, Asia Pacific at
    Westpac Banking Corporation
  • Mr Greg Unsworth, Digital Business & Risk Assurance Leader at PwC Singapore

4.45 Closing remarks

5.00 End



Mrs Claudia CHAN 
Senior Director, Government Affairs, Southeast Asia at SAP

Claudia Chan is the Senior Director of Government Affairs for Southeast Asia at SAP, the market leader in enterprise application software. She drives SAP’s public policy and strategic engagements with governments and stakeholders in Southeast Asia, to develop a regulatory environment that supports digital economies and the adoption of digital technologies.  Claudia also serves as the Co-Chair of the Digital & ICT Advocacy Group at the EU-ASEAN Business Council and as one of the Co-Chairs of the Digital Economy Committee at EuroCham Singapore. 

 Before joining SAP, Claudia held key public policy and government relations roles at technology companies such as Google, Lazada and Seagate Technology. She spent a large part of her early career in regional trade and investment promotion roles with the governments of Singapore, Japan and New Zealand. 


Director of Faculty and Design, CCL APAC at Centre for Creative Leadership (CCL) Pte Ltd

Paul is currently serving as Regional Leadership Solutions Director for CCL APAC. He  leads the team of internal and associate faculty and coaches in the design, development and execution of products and services across all of CCL’s business lines in the APAC region .

He is also a Lead Faculty for a number of key CCL client MNC’s both regionally and globally, principally in the industrial and FMCG sectors.  He also supports clients as a coach for executives and senior leadership teams.  He works principally with organisations building capability in strategic leadership, innovation, change, and digital transformation.

Paul joined CCL in 2006 as faculty and previously served in leadership roles in the CCL’s EMEA region first as Organizational Practice Leader, then as Director of Leadership Portfolio.

Paul has 30 years’ experience of shaping and leading consulting assignments at senior levels, with a special focus on business strategy, transformation and organizational change for large MNC’s.  

Prior to joining CCL, Paul founded his own boutique consulting group, after being a director at PricewaterhouseCoopers based in London, designing and implementing strategic change projects across Europe. Previously, he held management positions in a number of multinationals in the professional services sector in Europe and the US. 

Paul is of French and Italian extraction, educated in the U.K. and U.S., and is based in Singapore.  His academic background includes a BSc in Chemistry from Queen Mary University of London, an MBA from University of California at Los Angeles, and a post-graduate certificate in Organizational Psychology from Northcentral University.  He is a Board Certified Coach and is also certified to use a number of psychometric instruments and assessment tools.  He is also a master trainer in a number of simulations and other immersive learning approaches.


Chief Executive, Westpac Singapore Branch

Chief Operating Officer, Asia Pacific at Westpac Banking Corporation

Anand Sachdev is the Chief Executive Officer (CEO) for Westpac Singapore branch and Chief Operating Officer (COO) for Westpac Asia Pacific. In his CEO role, he is responsible for overseeing the end to end business, operational and regulatory aspects for the Singapore branch. In his COO role, he oversees functions comprising banking operations, Technology, Business Continuity management, Property, Sourcing & Program management for the Asia Pacific markets across Singapore, China, Hong Kong, India, Fiji and Papua New Guinea (PNG). Anand has more than 15 years of experience in banking where he has worked in markets across Australia and Asia in areas spanning Retail & Business banking, Corporate & Institutional banking and Group functions. Anand is a Fellow member of Chartered Accountants Australia and New Zealand (FCA). He also holds an MBA degree from University of Technology, Sydney and a Bachelor of Commerce (BCom) degree from Mumbai University.


Digital Business & Risk Assurance Leader at PwC Singapore

Greg Unsworth is PwC Singapore’s Risk Assurance and Digital Business Leader and has previously served as PwC’s technology sector leader for the Asia Pacific region.  He oversees a team of 20 partners and 400 professional staff who help our clients manage business risks, enhance governance and controls programmes, comply with regulations and build digital trust. He also serves on our firm’s Leadership Team and has significant experience advising clients around digital business initiatives and managing risks. Greg is a member of a number of our global advisory and editorial committees involved in the development of our Firm’s industry thought leadership and he regularly works with our global and regional industry networks and specialists. 



Mrs Carolyn CHIN-PARRY
IT Woman of the Year (Asia),  PwC Digital Innovation Leader at PwC Singapore  
Chair Digital Economy Committee at Australian Chamber of Commerce

Carolyn Chin-Parry is the current Women of the Year from the Women in IT Asia Awards. She is a Managing Director and Digital Innovation Leader at PwC Singapore and also leads PwC’s Asia Pacific Digital Upskilling Initiative for 84,000 employees in this region. Carolyn is an active contributor of PwC Singapore’s Diversity & Inclusion Committee and provides pro bono digital upskilling for charities, NGOs and social enterprises. She is a Board Director for a Singaporean charity, the Digital Industry Vice Chair for AustCham Singapore, and sits on the Advisory Boards for the Australian Institute of Company Directors, Shes Loves Data (non-profit) and EGN. Carolyn has led some of the largest transformation projects in Asia Pacific for multiple industries. She has been previously featured by The Economist, CIO Magazine, GovTech, IMDA, SGInnovate, Standard Chartered Bank, Asian Institute of Chartered Bankers, Microsoft, and many more. In her free time, Carolyn enjoys time with her young family and actively researches on technology to help under-represented communities. 


Kindly note that there are limited seats available, registration is binding and payment is non-refundable. The organisers reserve the right to change the programme content without giving prior notification or any reasons thereof.

There are limited complimentary tickets and these tickets are only for students of partnering universities; NUS, NTU, SMU, EDHEC, ESSEC & INSEAD. 
To qualify for student pricing please observe the following:
Registrations need to be made with a university-issued email address from a partnering institution (mentioned above).
Please include your major or programme under “role”.
Please include your institution under “company”.
Select “Student” ticket. 
In the event that the limited tickets are fully utilised, we will not entertain personal requests.