• Public Venues & Events Safety & Security

    27th February 2017 ; Monday
    The desire to have great events and to make them safe is strong in Asia. Crowd management, risk assessment, counterterrorism and crisis and emergency management are obligatory, crucial concerns for professionals who manage the security and safety of the patrons and spectators who enjoy their venues and events.
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  • Planning and Launching Shared Services

    28th February 2017 ; Tuesday
    Join Asia's Planning and Launching Shared Services summit, an event specifically designed for practitioners setting up or planning their shared services centre. It's all about getting it right first time! And this event will address how you can set up your SSC to reduce cost, maintain business continuity and manage change.
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  • Webinar – Find Your Voice As a Leader

    28th February 2017 ; Tuesday 9:30AM-10:30AM
    A great leader is measured by his/her level of influence and this takes time for any aspiring leader to build.
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  • Masterclass on The Art of the Luxury Experience: Lessons from Clienteling

    2nd March 2017 ; Thursday 7:30PM-9:30PM
    In luxury, attention to detail and good customer knowledge are essential. Clienteling efforts are focused on customers receiving good, personalized service to create repeat purchases and brand loyalty. Delivering luxury service involves many facets; one such facet is storytelling, used to engage the customer and offer that personalized engagement. Storytelling is a proven way to develop identity, build your client base, and increase sales. Furthermore, stories immediately focus on engagement, experiences, and emotion – the central tenants to romancing the luxury customers of today.
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